OUR GUARANTEE
Here's what our customers say
★★★★★Being in my 50s, I find it so hard to find dresses that fit well and actually feel comfortable. I took a chance on this one and I’m so glad I did.
Leslie M.
Toronto, ON
★★★★★The fabric feels so light and comfortable!
Rachel F.
Los Angeles, CA
★★★★★Honestly, I wasn’t sure about ordering a dress like this online, but I’m so glad I did. The fit is really comfortable and it falls so nicely without feeling too loose.
Samantha R.
Brooklyn, NY
★★★★★I don’t usually order clothes online, but my daughter convinced me to give this one a try. I’m glad I did!
Sharon S.
New Orleans, LA
★★★★After ordering the wrong set, customer service was so helpful and made sure I received the one I actually wanted. I’m really happy with how everything was handled and I’ll definitely be ordering again! ❤️
Matt C.
Montreal, QC
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Frequently ASKED QUESTIONS
Yes, we offer free premium shipping on every order. Your purchase will be carefully prepared and delivered quickly and safely, with no additional shipping costs.
Absolutely! You have 30 days from the date you receive your order to request a return. To be eligible, items must be unworn, undamaged, and returned in their original condition.
To begin your return, simply visit our refund policy or email us at support@maeandrue-newyork.com. Our team will be happy to guide you through the return process and help make everything as simple and smooth as possible.
Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Order Tracking Page
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.
You can shop safely and securely with the following payment methods:
- Credit Cards
- Apple Pay
- Google Pay
- Shop Pay
Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.
Our customer support team is always happy to help. You can reach us through the Contact Page or by email at support@maeandrue-newyork.com. We usually reply within 24 hours.
FREE SHIPPING WITHIN THE U.S.
Free shipping on every order across the U.S. this week only. We’ll deliver straight to your door, safely and without extra cost.
30-DAY MONEY-BACK GUARANTEE
Shop with confidence. We offer a 30-day money-back guarantee if you’re not completely satisfied.
SECURE CHECKOUT
Enjoy a secure checkout with credit card. We want you to feel completely confident every step of the way.